CUSTOMER FEEDBACK

Here are just a few of our customer's comments!

"Hi!

Just wanted to let you know that I received my order today (even though I only placed the order yesterday!!) and am absolutely delighted with the items!! Even the packaging was lovely. Excellent customer service! I will certainly pass the name of your company on to my family and friends.

Thanks"

GW

"I received my beautifully packaged parcel today from you thank you !Thanks so very much, I am very impressed with you web site and look forward
to ordering more"

SH

"Thank you for your prompt and efficient service. I received the parcel yesterday and was extremely pleased. Everything was beautifully wrapped.

thank you once again"

TF

"I could not be happier with that collar, it’s very smart. You will be hearing from me again and from other people I know, it was a great service you offered and I am very impressed with the after sales email (after sales, very rare!)"

PM

"Just wanted to say thank you for such fast and efficient service, I am
really pleased with the collar and tag"

SN

"Thank you for my delivery, it arrived the next day. I am very impressed with the quality of your service and will certainly be ordering from yourselves again.

Not only was the service brilliant but the product is excellent too."

FM

"Thank you for the delivery, the harness is just perfect !"

EM

"Many thanks for prompt delivery...it is lovely"

JS

"Well received my order, it was very quick & further more i was very impress by the pink chiffon paper & the packaging as well as the collars, well done it's a pleasure buying from you."

LD, France

"Thankyou for the express delivery of the Tuxedo. The large fit William perfect. Again we thankyou for your co-operation and your help in making my wedding day perfect!"

CJ

"Thank you for your kind help and outstanding patience. I love the products I have so far received, plus they are so beautifully packaged. Thanks also for offering to keep me up to date on any progress with this item.

I am very impressed with you and the company and look forward to receiving many more orders in the future."

MM

"Just to let you know the leads arrived OK. I just wanted to email you to say they are really lovely and I am really pleased with them, and thanks for sending them so quickly. "

JB

"Thank you for your good customer service."

TL

"Also, just wanted to say the whole M+M shopping experience was fantastic -
from the ease and speed of ordering/delivery to all the little touches with
the wrapping. It was really appreciated and very professional - will be
sure to recommend your company!

Many thanks in advance and kind regards"

JM

"The medium tuxedo arrived this morning. It fits the Jack Russell perfectly!

I would like to express my thanks for wonderful service and a great product!

Hopefully, we will be able to send you a photo of the two 'boys' in their finery on the big day."

LM

"Thank you so much for the wonderful bow tie. It was delightfully packaged and it is clear that you are a company who pride yourself in detail. I will certainly be ordering from you again and recommending your company to others. Best wishes"

CK

" I received my items very promptly the next morning thank you. I just wanted to let you know I appreciate all of your help and think your products are amazing. The packaging is awesome and always brings a smile to my face on opening"

MB

'We have just received the Top hat and tails that we ordered from you for our 3 boys to wear at our wedding blessing next month and we just had to let you know how pleased we are with them. They all look so wonderful in them and the quality of them is superb. Thank you so much for them and we will be back for more of you wonderful thing in the future'

PC & JC

'Just a note to say how happy i am with how fast my order came,i love your website.'

Thank you

AM

'Thank you the order has arrived and Tom loves his new bed and bunny !'

AR

'I ordered a collar last Thursday and received it on Friday (it was lovely).
Thank you so much and I look forward to shopping with you in the future.

Merry Christmas to you all.'

KJ

'I ordered a XXL santa suit form you a couple of days ago and it arrived next
day which was fab your customer service is excellent.

FM

'I look forward to receiving the smaller hoodie today and treat, her stocking has some wonderful things in it this year thanks to your fabulous selves and designers at Max and Margot.

It is so nice to receive such an efficient service from you and to have such great human friendly people on the end on the end of the phone if something needs sorting- a rarity in this day and age and much appreciated.

Hope you, your canine friends and colleagues have a super Christmas and good rest!

Best Wishes and Thanks You again'

AM

'Many Thanks for the bow tie ordered earlier this month - Scout looks very handsome in it'

SE

'The things arrived just after lunch, they are fabulous! We can't work out which to wear on our next walk!

I've given her a bath aswell and she not only looks and smells gorgeous, but her coat feels so soft and looks really good! We're going to out the candle on later!

Thank You so much for your wonderful products and your wonderful service! I'll have to get her the wardrobe soon!'

AM

'The beds arrived yesterday morning. They’re fantastic. Thank you. (I’m actually having trouble keeping my 2 year old out of them… the dogs took a little more coaxing but they look really cute all curled up in them now!)'

LC

'Many thanks for the quick service cant belive my order arrived this morning only ordered late yesturday , the birthday cake is lovely I am sure my dog will love it thank you'

LR

'Hi, I have recieved the bow tie collars this morning, and they are lovely thankyou.'

VB

'I would like to thank you for the complimentary candle you sent with our most recent order. It was a lovely gift as Rose Petal Pooch is our dog’s favourite scent.

Once again many thanks.'

TF

'Just received my lead & collar which are terrific'

DF

'I would like to thank you for your quick shipment of my item, it arrived wonderfully presented and very speedily.'

EW

'Just received the new tags. Thank you they are perfect. And a big thanks for the prompt service.'

AS

'Just wanted to let you know how much I
love the chi wow wow pink kitty carrier-so
stylish,funky and practical. thanks so much'

VJ

'Thank you for despatching my order so quickly and also packaged so nicely. The little denim dress was perfect for my little girl!'

JH

'Thank you for delivering such a beautiful collar'

NB

'I am very pleased with the item. May I take this opportunity to say I love the idea behind Mascot and the packaging is delightful especially if buying a gift for friends.'

KW