PAYMENT AND DELIVERY INFO.

Payment Info.

Shop Online: You can choose your payment method, we accept credit and debit cards using HSBC SECURE EPAYMENTS or alternatively you can also pay via PAYPAL

All prices include UK VAT @17.5%

Order by Phone: + 44 (0) 2070961817. We accept all major debit/credit cards securely via hsbc card processing.

Delivery - UK deliveries

Max and Margot are pleased to ship our goods to addresses in the UK and Channel Islands. Our charges for postage and packing are based on the weight of the total items and packing costs. Our shipping rate is capped at £6.95. An indicative example being:

A necklace/collar charm/toy - £2.95

A collar and /or lead – £3.95

A carrier - £5.95

A bed - £6.95

This web site advises you on the stock availability and delivery times of an item for your convenience and selection.

For items in stock, orders received before 3.00 p.m. will be dispatched the same day except Saturdays, Sundays & Public Holidays. Orders under £20 are sent Royal Mail 1st Class Mail, orders over £20 are sent Royal Mail 1st Signed For. All orders received after 3.00 p.m. will be dispatched next working day.

For items which have a 3-10 day delivery time or are made to order, we will contact you with expected delivery date upon placing your order.

Please contact us at sales@maxandmargot.co.ukor call us on + 44 (0) 207 0961817 if you require an urgent delivery and we will do our best to help. Also we can arrange for you special deliveries with private carriers, at additional cost.

For EU deliveries

Max and Margot are pleased to ship our goods to addresses in the EU. Our charges for postage and packing are are based on the weight of the total items and packing costs. An indicative example being:

A necklace/collar charm/toy - £5.95

A collar and /or lead – £6.95

A carrier/dog bowl - £8.95

A cabana/bed - £9.95

This web site advises you on the stock availability and delivery times of an item for your convenience and selection.

For items in stock orders placed before 4pm (Mon-Fri) are normally despatched the same day. Items are sent via Royal Mail International Signed For.

For items which have a 3-10 day delivery time or are made to order, we will contact you with expected delivery date upon placing your order.

Please contact us at sales@maxandmargot.co.uk if you require an urgent delivery and we will do our best to help. Also we can arrange for you special deliveries with private carriers, at additional cost.

For International Deliveries (US and the rest of the world)

Max and Margot are pleased to ship our goods to addresses in the US and rest of the world. If your country is not in the list when completing the order unfortunately we do not ship there. Our charges for postage and packing are are based on the weight of the total items and packing costs. An indicative example being:

A necklace/collar charm - £5.95

A collar and /or lead – £6.95

A carrier/bowl - £8.95

A cabana/bed - £9.95

This web site advises you on the stock availability and delivery times of an item for your convenience and selection.

For items in stock orders placed before 4pm (Mon-Fri) are normally despatched the same day. Items are sent via Royal Mail International Signed For.

For items which have a 3-10 day delivery time or are made to order, we will contact you with expected delivery date upon placing your order.

Please contact us at sales@maxandmargot.co.uk if you require an urgent delivery and we will do our best to help. Also we can arrange for you special deliveries with private carriers, at additional cost.

Also please refer to the Terms and Conditions page for additional information.